Shipping / Pick Up
Shipping Policy
Welcome to our shipping world! At Le Bijou, we’re excited to get your beautiful products to you as quickly and safely as possible. Here’s everything you need to know about our shipping process:
Shipping Methods: We offer a variety of shipping options to fit your needs. Choose from standard shipping for the best value or express shipping if you’re in a hurry!
Processing Time: We aim to process your order within 1-3 business days. This gives us time to carefully prepare your cherished items for their journey to you.
Shipping Rates: Our shipping costs are clear and fair! Enjoy flat rate shipping on all orders, and don’t forget — orders over 50€ (euros) qualify for free shipping!
Delivery Times: Once your order is shipped, delivery times vary based on the shipping method you choose. Generally, standard shipping takes about 5-7 business days, while express shipping can get your items to you in 2-3 business days.
Order Tracking: You’ll receive a tracking number as soon as your order ships. This way, you can follow the journey of your new treasures!
Packaging: We take pride in our packaging, ensuring that your beautiful pieces arrive at your doorstep safe and sound, just as we prepared them.
International Shipping: We’re happy to ship internationally! Please note that customs duties and taxes may apply at your destination, and we recommend checking your local regulations.
Lost or Damaged Packages: If your package is lost or arrives damaged, please get in touch with us right away. We’ll do everything we can to make it right!
Customer Support: Have any questions or concerns about your shipment? Don’t hesitate to reach out to us through the Contact page. We’re here to help! 💖
Pick Up Service
We’ve got a super convenient pick-up service just for our local friends! 🚀 If you like the idea of collecting your orders in person, this option is perfect for you. We want to make your pick-up experience as smooth and fun as possible, so you can get your awesome goodies without any hassle. Can’t wait to see you!
For our pick-up service, just contact us, and we’ll happily give you all the directions you need! 😊
Return & Exchange Policy
At Le Bijou, we want you to be completely happy with your goodies! 🎉 That’s why we have a friendly return and exchange policy. If you’ve changed your mind or aren’t satisfied with a product, no worries — you have 14 days to return it! We believe in making shopping a fun and trusting experience, so you can shop with peace of mind.
If you need to return an item, just reach out to us through our Contact page, and we'll help you every step of the way! 💖
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